We’re in the business of answering questions. This FAQ provides quick answers to the most common questions about who we are and what we do.

    Is it legal to investigate someone without their knowledge?

    In most cases, the answer is yes, but there are exceptions.  There are guidelines that must be followed to ensure that investigation is kept ethical and legal. The “Plain Sight” doctrine is a good example of these guidelines. This doctrine requires that an investigator not violate an individual’s reasonable expectation of privacy.  For example, what someone does in public or in their front yard is in “Plain Sight,” and they therefore have no reasonable expectation of privacy.

    In contrast, placing hidden cameras in someone else’s home would violate this doctrine. Their bedroom or bathroom are not in plain sight, and doing this would violate their reasonable expectation of privacy.  Most often, the legality of an investigation is determined by the methods utilized to conduct the investigation.

    Is it okay to bug someone's phone, home, or car?

    No, it is not. Federal wiretap law requires that at least one party be aware of the recording of a conversation.  Many States broaden this law by requiring that all parties to a conversation be aware that it is being recorded.  Florida is one such all-party State. Please refer to the above question for more information.

    What does an investigation cost?

    As no two cases are exactly alike, it is not possible for us to provide exact, uniform costs.  We offer a free, no obligation consultation to determine if we can assist in your situation, devise a strategy, and provide an estimate of the costs.  However, some types of investigation are more routine and are performed on a flat-fee basis.

    Have you ever handled a case like mine?

    While every case is unique, there are certain broad categories into which most cases will fall.  We have extensive experience in a wide variety of case types that we have developed over many years, and we are likely to have handled cases similar to yours in the past. In the unlikely event that your case requires a highly-specialized type of investigator that we do not have on staff, we would refer you to an appropriate individual.

    Frequently, this question is asked because a client is in a potentially embarrassing situation.  We have worked with such clients in all manner of personal, business, and legal matters, covering almost any topic imaginable.  It is our goal to resolve your situation with the utmost professionalism, discretion, sensitivity, and confidentiality.

    How long will an investigation take?

    As with the question of costs, there are many variables in determining the length of an investigation.  Our goal is to acquire the desired results in as timely a manner as possible.

    Will you ever disclose my secrets?

    We carefully guard the confidentiality of all of our clients.  There are only a few exceptions when we would be required, by law, to disclose case information.  These only exceptions are:

    1.) If we have knowledge that a serious crime is about to be committed.  An example of this would be if someone was about to be seriously injured.

    2.) If a Judge orders us to disclose information.

    3.) In cases where we conduct computer forensic examinations, the presence of child pornography will be disclosed to the appropriate Law Enforcement Agency.

    What geographic areas do you cover?

    We provide Private Investigation and Legal Process Service primarily throughout the State of Florida. We also provide these services throughout the U.S. though our professional network.

    How long have you been in business?

    Access Investigative Services, Inc. was founded in 2004.

    With infidelity cases, will you confront the parties like I see on T.V.?

    While it makes for great television, we do not do this.  In such an emotionally charged situation, we believe it is unwise to cause a confrontation where there could be a strong possibility of violence.